FormFactor
IT Intern
May 2019 - January 2020
- Created an Angular application using Java, Typescript, and MySQL that stores items in a database and allows users to change and edit data using a custom graphical interface through a web browser
- Provided technology support to FormFactor employees, contractors, and interns
- Performed asset inventory and IT tasks in a cleanroom environment
- Created a spreadsheet and AutoCAD drawing to allow IT to easily locate and find information on fab systems
- Worked to assist transfer users from network drives to Microsoft OneDrive
- Trained users on how to use OneDrive
- Managed Active Directory user accounts and workstation accounts
- Granted access to distribution and security groups
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University of the Pacific - IT
Digital Media & Enterprise Applications Intern
September 2017 – January 2018 | May 2016 – January 2017
- Built and installed classroom technology systems across multiple campuses
- Installed Crestron AV systems and audio/visual infrastructure
- Ran and terminated CAT6 and XLR cables for network and audio installations
- Provided technology support to university faculty and staff
- Worked directly with customers to troubleshoot and solve technical issues
- Used IT ticketing systems for issue tracking and resolution
- Inventoried and organized equipment across three campus locations
- Collaborated with outside vendors and organized technology events
- Worked with live streaming vendor to stream events for UOP leadership
- Handled quotes and requisitions from outside vendors
- Facilitated team tabletop exercises to increase emergency preparedness
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